Project Coordinator

Summary

Join SAGO, a company connecting human answers to business questions, as a French-speaking Project Coordinator! This remote position, based in Spain, focuses on administrative tasks for qualitative studies. You will review screeners, test programming, and manage projects, ensuring smooth vendor and panel management. Success requires excellent communication (English and French), organizational skills, and customer service experience. SAGO offers comprehensive benefits, including private health insurance, gym membership, and a dynamic global work environment.

Requirements

• High degree of accuracy
• Excellent verbal and written communication in English and French
• Organizational and critical thinking skills
• Time management and detail oriented
• Service/Client oriented
• Ability to work as part of a team
• High School Diploma or equivalent
• 1-3 years’ in a customer service environment and/or office environment
• Microsoft Office/Computer Literate
• Sales Force

Responsibilities

• Review the screener, test programming logic, and translations of the screener considering national guidelines and based on experience, recommend changes to the screener to adapt to local market specifics
• Initiate project chats with project manager, global and PC and Phoneroom supervisor
• Utilise the project chat to keep the project team informed on the status of the screener review and survey testing
• Test initial survey programming
• Send programming request and any revision requests needed
• Understand the capability and limitation of internal system and be able to suggest changes to the screener and survey
• Research background on unique therapeutic areas as needed to be able to sample the panel effectively
• Understand the specification of the screener and the recruitment specifics, including checking the set up is done correctly according to the methodology and specification
• Support Supervisors on vendor management to ensure external vendor engagement and smooth way of working when needed
• Support Supervisors with panel management as needed
• Work with Social media team to support recruitment using desk research to explore communities and support groups for recruiters to expand recruitment reach when needed
• Other supervisor administrative support as needed

Preferred Qualifications

Bachelors’ degree or equivalent experience

Benefits

• Company-wide recognition program
• Coorperate benefits platform
• Private Health Insurance
• Gym Membership