Project Coordinator

Summary

Join The Muse as a Project Coordinator in Muse Productions, reporting to the VP of Client Operations. This part-time (initially 10 hours/week) role transitions to full-time to cover maternity leave. You will manage client profile deliverables (video/editorial content), working with various teams to ensure client satisfaction. Responsibilities include liaising between clients and product teams, creating project materials, producing video content, overseeing video crews, and developing strong client relationships. The role requires 1-3 years of client services experience, video production experience, and strong communication skills. Remote work is offered with up to 15% travel.

Requirements

• At least 1-3 years of client services experience
• Previous experience working in Video Production (on set and/or in production offices)
• Experience working in a highly cross-functional environment
• Ability to manage a robust book of businessExperience initiating and managing client communications
• Excellent communication skills, both verbal and written
• Has a history of being able to prioritize tasks and workload while maintaining a sense of urgency when needed

Responsibilities

• Project manage all client profile deliverables (video/editorial content) through tools such as Airtable and Salesforce
• Work cross-functionally with Account Management, Product, Sales, and Editorial teams to ensure the success and happiness of new and existing clients
• Liaise between clients and product teams over client feedback and troubleshoot when needed
• Create partnership and project management materials for clients (i.e. project plans, briefs, comms templates, etc.)
• Produce employer branding video content for clients both onsite and remotely
• Oversee video crew during onsite production to make sure the schedule is kept and work directly with the client and video talent to ensure their happiness
• Develop and maintain strong client relationships through regular syncs and strategic planning
• Manage a robust client list spanning from Fortune 500 companies to SMB

Preferred Qualifications

Experience with Project Management tools such as Airtable and Salesforce

Benefits

• Remote work
• Pay Range: $35 - $45 / hour