Project Delivery Lead

Summary

Join GoGlobal as a Project Delivery Lead (or Product Delivery Coordinator) to ensure the smooth execution of our development roadmap and maintain consistent accountability across teams. This role involves owning tactical coordination, tracking progress, and improving delivery visibility. You will keep product initiatives and engineering deliverables on track, provide real-time reporting, optimize workflows, and act as a bridge between product, engineering, and customer support. The ideal candidate is a mid-level individual contributor comfortable with project coordination and data analysis. GoGlobal offers a unique work environment prioritizing results over hours, with a focus on sustainable growth and a flexible, fully remote work option.

Requirements

• Mid-level individual contributor, capable of operating with minimal oversight
• Comfortable with day-to-day project coordination and tracking progress at a granular level
• Capable of turning raw data (velocity, burndown, capacity info) into actionable insights for leadership decisions
• Can problem-solve on the fly and continuously refine processes

Responsibilities

• Oversee roadmap initiatives and ensure priorities progress smoothly
• Provide consistent status updates and flag risks in real-time
• Manage cross-functional coordination between product, engineering, and customer support
• Streamline tooling for improved tracking and delivery visibility
• Coordinate with engineering and product to keep high-priority tasks on schedule and de-risk potential bottlenecks
• Work with IT organization to streamline Product delivery tracking tooling
• Provide quicker responsiveness and coverage for both internal and external queries
• Identify recurring support issues that might require product or process changes, then feed those insights into the backlog
• Coordinate resources if our capacity is stretched
• Assist in defining “definition of done” and success metrics for both new features and high-priority fixes
• Potentially assist with EU time zone coverage to improve response times

Benefits

• Fully remote work
• Hybrid options in some countries