TransPerfect is hiring a
Project Manager

Summary

The job description is for a full-time, permanent Project Manager position within DataForce, a department of TransPerfect. The role involves managing AI-Data projects remotely in Shanghai, Beijing, Shenzhen or Xi'an, China. The Project Manager is responsible for project planning, financial management, risk management, client relationship management, and cross-functional team coordination.

Requirements

• Business English language proficiency
• Idiomatic fluency in Mandarin
• Excellent interpersonal and relationship-building skills
• Effective written and verbal communication skills
• Established expertise in project management skills and methodologies
• Outstanding teamwork and collaboration skills
• Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills
• Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products
• Minimum Bachelor’s degree or its equivalent
• 4+ years’ relevant project management experience or experience in other roles with similar responsibilities

Responsibilities

• Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs
• Develop and maintain project plans, workflows, guidelines, and resource materials
• Provide effective analysis and reporting of project performance
• Track, monitor, and control project financial, timeline and quality performance
• Organize and deliver a Post Project Review
• Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues
• Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support
• Serve as a primary point of contact for clients and both internal and external stakeholders
• Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions
• Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements

Preferred Qualifications

• Minimum 1 year Project Coordination experience
• Knowledge of AI industry
• Experience supporting Machine Learning data annotation services, data collection, transcription, and staffing
• Experience working with support ticketing systems
• Experience working with crowd workers/community
• Experience working in a multinational/multicultural virtual working environment
• Experience in working in a cross-functional/matrix organization
• Fluency in a language other than English language