Provider Enrollment Team Lead

Circle Medical - a UCSF Health Affiliate
Summary
Join Circle Medical's Provider Enrollment Team as a Team Lead Specialist, overseeing the provider enrollment process to ensure timely and accurate enrollment with government and commercial payers and IPAs. You will play a critical role in the revenue cycle, combining hands-on enrollment expertise with leadership responsibilities. Guide a team of enrollment specialists to meet departmental goals, maintain compliance, and optimize the reimbursement process. Serve as a liaison between providers, payers, and internal departments, resolving complex issues and driving operational efficiency. Oversee the end-to-end provider enrollment process, ensuring accurate and timely submission of enrollment applications while maintaining compliance. Conduct internal audits and assist in policy development and process improvements.
Requirements
- Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred
- Minimum 5 years of experience in provider enrollment, credentialing, or healthcare administration
- Familiarity with payer-specific requirements, CAQH, NPPES, PECOS, and credentialing software
- Minimum of 1 year of people leadership/management experience
- Strong organizational and time management skills
- Attention to detail and accuracy in data entry and documentation
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and enrollment portals
- Ability to work independently and as part of a collaborative team
- Detail oriented with string problem solving and analytical capabilities
Responsibilities
- Supervise, mentor and train a team of provider enrollment specialists, fostering a collaborative and high performing work environment
- Manage a team of specialists to ensure Complete and submit credentialing applications, re-credentialing forms, and maintenance updates as required by payers
- Assign tasks monitor team performance and ensure adherence to deadlines and quality standards
- Oversee the end-to-end provider enrollment process, including initial applications, re-enrollment, revalidation and updates for providers
- Ensure accurate and timely submission of enrollment applications to payers, maintaining compliance with federal, state and payer specific regulations
- Track and monitor application statuses, following up with payers and providers to resolve deficiencies or delays
- Ensure all processes and documentation comply with federal, state, and payer regulations
- Conduct internal audits of provider files and respond to audit requests from payers or regulators
- Assist in policy development and process improvements related to enrollment and credentialing
- Acts as a primary point of contact for escalated enrollment issues, collaborating with payers/IPAs, providers and internal departments (RCM, payer contract management, credentialing)
- Provide guidance and support to providers and administrative staff on credentialing best practices
Preferred Qualifications
- CPCS or CPMSM certification through NAMSS is a plus
- Experience with large group practices or multi-specialty providers
- Working knowledge of state and federal healthcare regulations
- May involve occasional travel for site visits or payer meetings
Benefits
- Flexible vacation, eligibility after 90-days
- 10 annual paid Holidays
- $500 annual education and development reimbursement
- Medical, Dental, Vision benefits, Life & additional supplemental coverage options
- 401K + Company Matching Program
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