Recruiting Manager

Summary

Join Airbnb's dynamic Foundation Recruiting team in Gurugram, India, as a Recruiting Manager. You will lead a team responsible for high-volume customer support recruitment, focusing on speed and quality. This role requires 10+ years of full-cycle recruiting experience, including people management, and a proven ability to source top talent. The position is primarily remote but requires regular travel to the Gurugram office. You will partner with various stakeholders to develop and execute hiring strategies, ensuring exceptional candidate experiences. Airbnb is committed to building diverse teams and offers a supportive and inclusive work environment.

Requirements

• 10+ years of full-cycle recruiting experience, with a focus on fast-paced, high-quality, speed-volume hiring in customer support
• 2+ years of people management experience, leading a team of recruiting professionals
• Proven ability to identify, qualify, and close exceptional candidates
• Strong written and verbal communication skills, with the ability to communicate complex concepts concisely and clearly
• Well-developed analytical and influencing skills
• Demonstrates a positive, can-do attitude, receives feedback well, and consistently seeks to improve and grow
• Comfortable working in a fast-paced environment with a high degree of ambiguity
• Strong organizational and planning skills, with a solutions-oriented mindset
• Genuine curiosity and a strong desire to continuously learn and grow
• High level of self-initiative, creativity, perseverance, and flexibility

Responsibilities

• Manage a team that drives a full-cycle recruitment process for high-volume positions in customer support, specifically in India
• Coach the team to build diverse pipelines and consider the importance of balanced candidate slates to ensure a quality, speed-volume hiring process
• Partner with talent partners, hiring managers, HR operations, and finance to build a hiring strategy and plan
• Influence business leaders and educate hiring managers on process, interview best practices, and decision making
• Provide exceptional candidate experiences and create new ways to surprise and delight candidates during the interview process
• Accurately track candidate data and use systems correctly to report to the business
• Lead a team that hires the best, brightest, and most passionate people for Airbnb, especially those with experience from large-scale banks, airlines, and tele centers

Preferred Qualifications

Experience recruiting in high volume, general, and administrative functions is a plus

Benefits

Remote work, flexible hours