Regional Sales Manager

Summary

Join Diva International Inc. as their Regional Sales Manager – North America! This leadership role focuses on driving sales performance, developing client relationships, and achieving revenue targets within a designated region. You will be responsible for executing strategic sales plans, coaching the regional sales team, and fostering a high-performance culture. This remote position, based in Ontario, Canada, may require occasional travel. The ideal candidate will possess strong sales experience, excellent communication skills, and a proven track record of success in CPG account management. Diva International offers a unique opportunity to work for a Certified B Corp in a remote-first environment.

Requirements

• University degree or College diploma in business, marketing, economics, or related field or equivalent of 5+ years of experience
• Previous experience in sales and demonstrating excellent presentation skills
• Experience in CPG account management/selling
• Experience and/or comfortable working with government institutions on medical device regulatory requirements
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to make independent decisions/recommendations through precedents and research
• Able to execute a strategic comprehensive business plan tailored to the needs of both company and consumer
• Ability to multitask skills, handle various relationships, projects and tasks
• Strong drive for results and customer focus
• Strong interpersonal skills and the ability to build productive working relationships with internal and external clients
• Proficiency with computers and computer programs, familiarity with CRM tools
• Valid passport without restrictions for travelling across borders
• Must be legally eligible for employment and reside in Ontario, Canada

Responsibilities

• Own relationships with key customers and brokers, including regular and relevant communications to maintain, strengthen, and grow these partnerships over time
• Deliver tailored presentations for line and business reviews, with marketing support
• Be accountable to meet all revenue and profitability targets related to assigned accounts, including forecasting for key accounts with a high level of accuracy
• Act as main point of contact for assigned accounts, ensuring effective cross-functional co-operation to ensure sales plan, budgets, marketing budgets, contracts, visual and in-store guidelines are executed
• Work closely with the Head of Sales (or senior management) to prepare strategies to maintain and grow Diva International business across assigned key retailer accounts that include the positioning strategy/plan, business case rationale, risks, ensuring SharePoint documentation of key plans and account activity
• Maintain access to all systems required to manage and operate key retailer partnerships, specifically owning all retailer portals related to "non-broker" managed accounts
• Attend any senior planning or strategic meetings that are requested by either Head of Sales or senior management positions
• Work in accordance with the Diva International Inc. Quality Policy and B Corp set of standards
• In partnership with Trade Marketing Manager/Marketing team and Sales team counterparts, create and execute ROI positive promotional programs direct with retailer or through our distributor/broker partners
• In partnership with the Trade Marketing Manager/Marketing team and Sales team, advise in any in-store marketing materials such as, but not limited to, PDQs, digital trade ads and any and all other marketing materials related to retail
• Participate in feedback for retailer presentations, and customizing slides as needed. Also, coordinate with brokers as needed to finalize and approve marketing content for sales decks
• Negotiate contracts/agreements for assigned customers, with strategic oversight and approval from Head of Sales (or senior management)
• Oversee, approve, and communicate required NetSuite updates related to any promotions, key opportunities and other discretionary activity for assigned accounts
• Be responsible for management of opportunity and promotional planner for assigned accounts and coordinating with relevant broker partner
• Manage inbound leads and when aligned with sales team priorities, open new channels of business (review with Head of Sales or senior management) to determine go/no-go)
• Attend industry trade shows and conferences as required
• Own annual planning and forecasting process for assigned accounts
• Meet or exceed sales goals, with accountability to revenue and profit objectives
• Provide inputs for monthly revenue & demand forecasts for assigned accounts, leveraging wholesale & POS sales, as well as syndicated data to ensure highly accurate projections
• Be accountable to accurate planning and budgeting for Retailer/Distributor charge backs and deductions, supporting the dispute process as needed with accounting and broker partners
• Provide timely feedback to Head of Sales (or senior management) regarding account performance and any recommended course correction actions
• Work within parameters of company policies and procedures and other practices

Benefits

Remote work in Ontario, Canada