Summary
Join GroundTruth as an Account Manager and drive client success through strategic planning, customer support, and data analysis.
Requirements
- 1 - 2 years media experience in a client facing role
- Bachelor's Degree or 3+ years of experience in a similar field: ad tech, customer success, project management
- Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce
- Technical aptitude: you're not afraid of new technologies and eager to learn them
Responsibilities
- Own pre and post-sale operations support for the direct sales organization
- Utilize campaign data analytics and insights to enhance account team and client knowledge, build strategic account plans, and drive a successful sales strategy
- Develop and maintain excellent customer relations, acting as a point of contact for existing customers both direct and via media agencies and agency trading desks
- Recognize upsell opportunities; lead and influence clients to invest when opportunities arise
- Support the Account Executive throughout the sales process by being an active participant in client meetings, navigate and influence clientsβ personnel (planners and buyers) and compliment client objectives with a suite of corresponding GroundTruth products
Benefits
- Remote-first philosophy, subject to each managerβs discretion depending on the needs of the role
- Flexible vacation
- Daily lunch credit when working in-office
- Fully stocked snacks and beverages
- 401(k) employer match
- Fully-paid medical premiums for employees
- Generous parental leave