Remote Business Analyst

Summary

Join the CDC Foundation as a Business Analyst to support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role will collaborate with technical and non-technical teams to transform paper-based permitting, investigation, and enforcement processes into an integrated electronic system.

Requirements

• Bachelor’s degree in information systems, computer science, or related field required, or combination of degree and relevant experience
• Minimum of 5 years of related experience as a business analyst, project, or implementation manager
• Experience writing Use Cases to document requirements
• Experience writing RFPs to procure responses from software vendors
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery
• Experience in implementation of IT system in a government agency
• Knowledge or experience working within government procurement procedures
• Knowledge and experience with project management methodologies, principles and processes
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out
• Experience using data to make decisions, gathering data insights by design to improve outcomes
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints
• Strong understanding of technical concepts and legacy systems
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners
• Experience working in a virtual environment with remote partners and teams
• Proficiency in Microsoft Office

Responsibilities

• Lead or participate in requirements gathering/JAD sessions; working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users
• Define and document requirements, use cases, and assure these reflect the department’s business needs requirements
• Develop and support comprehensive user acceptance testing of the application
• Assess the feasibility of an existing permitting system used by other departments in Cameron County as a possible business solution
• Work with user community, technical teams and vendors to meet implementation timeline
• Develop requests for proposals for services required for any governmental contract
• Conduct and direct end-user testing responsibilities
• May perform data quality assurance; troubleshooting application and/or interfaces as problems arise and report issues
• Facilitate business/functional requirement review, approval, and sign-off sessions
• Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value
• Prioritize initiatives based on business needs and requirements
• Effectively communicating insights and plans to cross-functional team members and management
• Ensure solutions meet business needs and requirements
• Assist with the development and monitor service level agreements

Preferred Qualifications

Bilingual preferred; at a minimum the ability to read and understand Spanish