Sales Operations Business Partner

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Core Sales Operations leader. You will play a critical role in scaling systems, processes, and policies for our Global Sales organization. Partner with senior leaders to design, build, and run critical business capabilities. This impactful role will help build for the long term as we grow past $1BN in revenue. The ideal candidate has experience driving transformative initiatives, combining people, process, and technology to solve business problems related to the pre-sales customer journey. This role offers the opportunity to make a real-world impact across various industries and be part of a high-performance team.

Requirements

• 6+ years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
• Ability to drive organizational change by project managing complex, cross-functional projects
• Proficiency in Salesforce.com and the overall sales technology ecosystem
• Strong organizational skills and business judgment with the ability to handle projects from end-to-end
• Demonstrated ability to inspire others and to craft compelling narratives using data
• Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
• Bachelor's degree or higher from a top university; business, finance, economic, business, or engineering focus is a plus; MBA is optional

Responsibilities

• Partner with our Senior Sales Management team to develop strategies to enable our Global Sales team to scale effectively, including process optimization, process redesign, or development of new process/policies
• Manage cross functional programs and projects to deliver new or enhanced capabilities to the sales organization
• Intake, assess and prioritize requests and improvement opportunities based on business impact and effort to create a long-term roadmap
• Develop operational measurements to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insights, and through cross-functional partnership
• Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and leading Sales communications
• Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sales processes
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Experience as a Salesforce administrator is a plus but not required
• Familiarity with Product Management and/or Six Sigma best practices a plus but not required

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more