Remote Care Coordinator

Summary

Join Jasper Health's team as a Care Coordinator to support cancer patients by facilitating access to essential supportive services and social resources. This role involves collaborating with interdisciplinary teams, conducting consultations, and ensuring seamless coordination of care.

Requirements

• 2+ years of relevant experience in healthcare, administrative duties and/or social services
• Proficiency in utilizing technology for remote patient support
• Familiarity with electronic health record systems, documentation and scheduling platforms
• Strong communication and problem-solving skills
• Ability to adapt to changing environments and prioritize tasks effectively

Responsibilities

• Engage with patients through consultations via phone or video to explain program expectations, check insurance coverage and schedule patient sessions
• Utilize technology to document interactions, track tasks, and communicate effectively with the counseling team
• Execute and optimize scheduling and care coordination to ensure positive patient experience and clinical team efficiencies
• Ensure timely follow-up on care coordination needs
• Diligent follow-up with patients to ensure appointment attendance and follow-up

Benefits

• 401(k) Retirement Plan
• Flexible Spending Accounts
• Employee Assistance Program