Remote Certification Officer and Compliance Specialist

Summary

Join American College of Education as the Certification Officer and Compliance Specialist to maintain certification and verification activities while providing excellent customer service. The ideal candidate will have a strong attention to detail, be self-reliant, and demonstrate positive attitude and motivation.

Requirements

• Bachelor's degree or higher from an accredited college or university with a minimum of 1-year of direct experience as a certification officer
• Proficient in Campus Nexus Student Information System is preferred
• Must be able to maintain a high level of sensitivity and commitment to the needs of diverse populations
• Must be able to multitask in a fast-paced environment while continuing to maintain a stellar customer service relationship
• Work experience in an online environment or in a professional educator licensure certification office or higher education legal compliance department is preferred
• Proficient with SharePoint and database management technologies, Microsoft Office Suite, and related software
• Demonstrated ability to apply a culturally responsive and flexible approach that is supportive of the diverse needs, including universal accessibility, of our students, faculty, staff, and the public

Responsibilities

• Reviews, monitors, and interprets Educator Preparation Program state licensing policies, rules, federal regulations, and accreditor criteria as applicable
• Ensures all appropriate certification requirements have been met by all candidates applying for all professional educator licensure certificates and endorsements
• Completes certification documents, communicates certification information to ACE admission and registration personnel, and monitors state DOE policies and procedures specific to the certification portion of ACE Educator Preparation Programs
• Sends verification letters to students and/or the appropriate state department of education
• Completes, sign, and stamp verification forms supplied by students
• Attends state, federal, and ACE meetings regarding educator certification requirement updates
• Completes professional development courses and attend training and/or courses required by the College
• Assists with updates to ACE.edu educator preparation licensure information and legal statements
• Contributes to initiatives to improve efficiency using technology and creativity
• Assists with preparing reports for state regulatory agencies, college or program accreditors, and internal research as applicable
• Participates in all college and program accreditation reviews and renewal activities
• Ensures college policies and FERPA regulations are adhered to in processing student information
• Advises and supports admission and registration personnel with state educator licensing questions or required research and acts as a resource for all ACE Educator Preparation Programs
• Assists the Educator Preparation Program leaders by performing all other duties as assigned

Benefits

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness & EAP program
• Employee recognition & awards programs
• Employer-paid life & AD&D insurance
• Short-term disability
• Employer-paid long-term disability