Remote Change Manager
Deutsche Telekom IT Solutions
πRemote - Hungary
Please let Deutsche Telekom IT Solutions know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join a dynamic team at Deutsche Telekom IT Solutions as a Change Manager, responsible for daily checks of changes in the tool (ServiceNow), providing approvals and releases based on pre-defined rules, and supporting Lead Change managers.
Requirements
- General enterprise ITIL understanding
- English and German language (B2)
- Working independently
- Know how to prioritize
Responsibilities
- Daily checks of changes in the tool (ServiceNow)
- Providing approval as a Quality Gate based on pre-defined rules
- Providing release as a Change manager based on pre-defined rules
- Providing trainings and guidance in Change management topics and tool handling to the Operational teams
- Creating and updating internal change-related documentations
- Creating and maintaining change models/templates for the activities done by our Operational teams
- Taking part in the necessary CAB sessions, representing the relevant changes
- Constantly monitoring and tracking the change-related KPI numbers
- Supporting the Lead Change managers in any additional tasks
- Supporting the eventual upcoming projects in terms of change topics
- Bringing in resp. implementing ideas for process simplification
Benefits
Remote working possibility within Hungary due to European taxation regulation
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