Remote Channel Account Manager

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SOCRadar

πŸ“Remote - Brazil

Job highlights

Summary

Join Socradar as an Account Manager to be part of our sales team, responsible for managing customers, finding new ones, and expanding the customer portfolio. You will work closely with other teams, prepare strategic plans, and keep up with product updates.

Requirements

  • Expertise in managing sales opportunities from prospect to closure
  • At least 2 years of experience as Account Manager
  • Experience in sales is a must
  • Excellent negotiation, presentation and communication skills
  • Capability to present technical information to a variety of audiences
  • Demonstrated ability to forecast and manage information using a CRM (for instance: Sales Force, Hubspot, MS Dynamics)
  • Extensive contacts in the information security and/or security operations fields
  • Hands-on experience in providing information security services
  • Ability to manage multiple high-priority tasks to successful completion
  • Ability to work in a fast-paced, geographically dispersed organization
  • Fluency in English is a must

Responsibilities

  • Follow-up of regular sales processes
  • Manages customers assigned to him/her
  • Find new customers and also maintain the existings
  • Perform actions to expand the customer portfolio to the relevant segment
  • Create the first contact with potential customers and partners contacting from the website and other sources
  • Follow-up on a regular basis to turn leads into opportunities
  • Understand the product to a level that allows them to explain the product top potential customers and partners (high-level explanation)
  • Perform company presentations in all potential customer/partner first meetings
  • Evaluate the satisfaction of customers during POC and discuss the commercials with customer/partner
  • Prepare the Quotes and similar documents needed in the sales process
  • Keep up with the new updates of the product and explain them to partners
  • Coordinate with the other teams about the needs and requirements of channel partners and customers
  • Coordinate with TAM and CSM teams to make sure customers and partners have the right and needed technical support
  • Prepare lists of potential customers (for cold mailing)
  • Prepare strategic planning to achieve yearly targets
  • Update CRM information and documents in common spaces
  • Prepare weekly, monthly, and quarterly reports
  • Submit the relevant requests to the SOCRadar Marketing team for the partner's necessary marketing activities and follow up the process

Benefits

  • Private Health Insurance
  • Remote working environment
  • SOCRadar Academy E-learning Platform
  • Birthday & October Security Awareness Month Day off

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