Remote Client Success Manager

Summary

Join Stride as a Client Success Manager to manage complex Enterprise Partnerships, drive implementation, lead day-to-day operational support, become a trusted partner, and serve as a strategic thought partner.

Requirements

• 5+ years of experience in partner or customer success, account management, or similar roles
• Experience leading effective cross-functional decisions and processes
• Strong written and verbal communication skills
• Ability to form strong relationships both internally and externally
• Previous healthcare experience, or a strong interest in the healthcare industry

Responsibilities

• Drive implementation of newly acquired partners
• Lead day-to-day operational support for partners
• Become their trusted partner
• Serve as a strategic thought partner in pre-and post-sale business decisions

Benefits

• Cash compensation range: $117 - 145K USD annually + equity
• Stock options to participate in Stride’s equity incentive program