Remote Customer Advisor
apply2day
Job highlights
Summary
Join our team as a Danish Customer Agent and work remotely or on-site in Greece with flexible hours. Help achieve company goals and enjoy a competitive remuneration package.
Requirements
- Native or near to native Danish language (C2)
- Very good command of English language (B2 āC1)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Responsibilities
- Managing of incoming calls
- Identify and access customersā needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
Benefits
- Competitive Remuneration package
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Ticket restaurant
- Relocation Cost (for candidates outside Greece)
Job description
Looking for a role where your love for Danish language and helping other plays a major factor? š¤Became now a Danish Customer Agent! WorkĀ in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that’s redefining customer service! #Apply2day š and let us guide you through it.
Responsibilities
ā¢Managing of incoming calls
ā¢Identify and access customersā needs to achieve satisfaction
ā¢Build relations of trust through open and interactive communication
ā¢Provide accurate, valid, and complete information by using the methods/tools
ā¢Keep records of customer interaction, process customer accounts and file documents
ā¢Follow communication procedures, guidelines, and policies
ā¢Native or near to native Danish language (C2)
ā¢Very good command of English language (B2 āC1)
ā¢Good MS Office skills
ā¢Strong phone contact handling skills and active listening
ā¢Excellent communication and presentation skills
ā¢Customer orientation and ability to adapt/respond to different types of characters
ā¢Ability to multi-task, prioritize, and manage time effectively
ā¢Competitive Remuneration package
ā¢Extra bonus depending on the performance appraisal
ā¢Health care benefits and numerous other discounts
ā¢Ticket restaurant
ā¢ Relocation Cost (for candidates outside Greece)
Why relocate?
Living in Greece? Itās a total vibe. ššļø Picture this: affordable living, chill work-life balance, and an amazing office view! š Life here moves at its own pace š, with bussin food and strong community feels that make every day feel like a mini vacation. š„ā¤ļø Plus, if youāre into culture, you’re in for an epic mix of ancient history and modern living. Ready to make the move? Donāt wait, hit that #applynow and start living your best life!
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