Remote Customer Engineer

Summary

Join Narvar's team as a Customer Engineer to provide technical implementation for retailers and direct-to-consumer brands, partner with stakeholders, and build solutions using various technologies. Telecommuting is permitted.

Requirements

• Bachelor’s Degree in Computer Science or a related field of study
• 3 years’ experience developing in web technologies including APIs, HTML, CSS and JavaScript
• 2 years’ experience working in a customer-facing technical role for a SaaS organization
• 1 year experience with data integration and iPaaS platforms (Celigo, Workato, etc.)
• 1 year experience with one or more e-commerce platforms for order, inventory, warehouse, or transportation systems, supply chain, or logistics

Responsibilities

• Complete technical implementation for well-established enterprise retailers and direct-to-consumer brands
• Provide consultative guidance to customers to ensure successful integration with and long-term success using Narvar’s products
• Document implementation artifacts including business and data flow diagrams, mapping and business rule specifications, user acceptance test plans, etc
• Build and validate solutions via Narvar tooling and frontend technologies including APIs, JSON, HTML, CSS, and JavaScript
• Partner cross-functionally with internal and external technical and business stakeholders
• Write documentation, recommend process enhancements, and build internal tools that enable the team to more efficiently complete implementation for our customers

Benefits

Telecommuting permitted