Remote Customer Specialist, Employment Engagement Associate

Summary

Join Boldr, a global B-Corp dedicated to delivering world-class Client experiences and creating access to dignified work. We're seeking an Employer Engagement Associate to research and identify companies for our network, with a focus on small to mid-size businesses and corporate partners.

Requirements

• 1-2 years of customer service experience, sales or any client/customer facing position
• Knowledge of any sales CRM, Google Suite, Microsoft Office and other collaboration tools
• Strong communication skills both verbal and written
• Ability to work independently
• Ability to prioritize and complete simultaneous projects with minimal supervision

Responsibilities

• Strategically research & identify small and mid-sized companies respective to University Partners territories
• Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
• Research job descriptions and skill sets in specific markets to understand trends and industry partners needs
• Conduct Linkedin engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
• Engage with potential industry partners via cold calling & email tactics
• Provide prospective clients with introduction to program and students demographics
• Schedule and setup appointments for Employer Engagement Managers
• Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
• Support efforts for quarterly newsletter and engagement strategies for all industry partners
• Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
• Provide administrative support by creating detail team activity reports on a weekly, monthly, quarterly and year to date basis
• Conduct and analysis survey data to understand employment trends, needs, and satisfaction of current industry partners

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage