Remote Customer Success Manager

Summary

Join Blueprint as a Customer Success Manager and thrive in a fast-paced environment where you'll be responsible for the success of our largest customers, build strong relationships, and drive growth.

Requirements

• At least 2 years of experience in customer success
• Excellent communication skills
• The ability to work independently, handle multiple projects, and take initiative in a fast-paced environment

Responsibilities

• Maintain and grow revenue from assigned customers
• Build strong, long-term relationships with customers
• Work with new customers to successfully get started using Blueprint
• Work with Sales, Product, Support, Clinical and Engineering to identify, communicate, and resolve customer issues

Benefits

• 100% remote – no office, no commuting
• Health, dental, and vision insurance (Blueprint covers 75% of the premium for you and all dependents)
• Paid Maternal/Paternal leave
• Unlimited PTO