Remote Director, Technical Program Management

Summary

Join Toast as a highly skilled and experienced Director of Technical Program Management to lead and transform our TPM organization. This role will be instrumental in driving strategic vision, execution, and scale within the TPM function, ensuring the efficient delivery of R&D's most complex and cross-functional programs.

Requirements

• 10+ years of experience in technical program management, product management, AND technical leadership roles
• Proven experience in leading and scaling technical teams
• Deep understanding of the software development lifecycle (SDLC)
• Strong technical skills and fluency in software development concepts
• Excellent communication, interpersonal, and stakeholder management skills
• Strategic thinker with a focus on execution and results
• Track record of establishing credibility with senior executives and technical and non-technical team members
• Outstanding discernment with an understanding of business drivers and of how to drive value to the customer
• Unrelenting focus on ownership, results and problem solving; you see a problem and provide thoughtful solutions
• Adaptive in the face of change, iterative in your designing process and consider feedback or failure as motivation to learn and grow
• Results-oriented with a demonstrated sense of urgency to drive multiple projects to successful completion
• Influencing skills - ability to communicate effectively and work with staff at all levels and across departments
• You demonstrate the ability to scale and equip the business in a strategic manner, communicate big picture opportunities and make data-driven decisions

Responsibilities

• Implement and define a strategic vision for the TPM organization, aligning with Toast’s overall business goals and R&D objectives
• Oversee the execution of our major initiatives and programs, ensuring on-time delivery, high quality, and minimal operational dependencies
• Drive the scaling of the TPM organization through process optimization, automation, and the development of self-service capabilities, enabling teams to manage their own programs efficiently
• Provide technical leadership and guidance to the TPM team, fostering a culture of innovation and continuous improvement
• Build and maintain strong relationships with key stakeholders across R&D, Product, and Engineering
• Recruit, develop, and mentor a high-performing TPM team, providing opportunities for growth and development

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities