Remote Enablement Business Partner, Customer Teams

Summary

Join our team as an Enablement Business Partner and help us deliver best-in-class enablement programs to drive revenue growth and customer satisfaction. You will design and deliver training programs, perform needs assessments, build relationships with leadership teams, and analyze metrics to measure program effectiveness.

Requirements

• 5+ years’ experience in a combination of various roles in revenue enablement, customer success, sales, sales training, or a related field
• Proven track record of designing and implementing effective sales enablement programs
• Strong understanding of sales processes and strategies
• Excellent communication, presentation and facilitation skills
• Organized and self-starting, able to juggle multiple priorities simultaneously
• Ability to gain credibility at all levels
• Experience with sales enablement technologies and tools (prior knowledge of Showpad a plus!)
• Experience and comfort thriving in a fast-paced, dynamic environment
• Ability to work in a global team, virtually, with the subsequent timezone dependencies

Responsibilities

• Design and deliver a broad range of GTM training programs designed to reduce ramp time and increase performance to revenue quotas
• Leverage skill and competency assessments to develop, plan and deliver enablement activities by identifying learning objectives, designing exercises, running training sessions, facilitating peer learnings, building reinforcement plans, and scaling best practices
• Perform needs assessments in coordination with customer growth team leadership and management to identify gaps and enablement opportunities that will drive and increase sales performance through 1) knowledge and skill enhancement; 2) process improvement; 3) utilization of tools and systems
• Build strong relationships with customer growth team leadership and serve as a Trusted Advisor and business partners to your stakeholders
• Manage scaled enablement programs beyond your identified segment (including onboarding, narrative, product/solutions, sales methodology, new process & tools) as part of cross-functional project teams
• Collaborate with GTM leadership, marketing, Revenue Operations and other cross-functional teams on the development and dissemination of assets, materials and job aids to the field
• Analyse and track enablement metrics to measure the effectiveness of enablement programs and identify opportunities for improvement
• Support front-line managers in executing cadence of coaching activities that purposely improve readiness and effectiveness of their team
• Be the "Voice of Field", capture and share best practices in the spirit of building a world-class Revenue Enablement function
• Stay up-to-date on industry trends and best practices in enablement and define objectives and key results for each program, creating plans and overseeing program execution
• Ensure Showpad's in house built Value Selling methodology is consistently adhered to in the spirit of driving value for our customers