Remote Fraud Prevention Specialist

Summary

Join OLX and see how far you can go. We are looking for a Fraud Prevention Specialist (f/m) in our amazing OLX Hub in Bucharest.

Requirements

• High-school degree or university student in progress
• Strong ability to find patterns, trends, and critical thinking skills to analyze the entire picture to identify fraud
• Proactive attitude in identifying areas of risk
• Attention to detail, organization, and comfortable operating within ambiguity
• Good communication skills
• Desire to continually learn, adapt, and work in a fast-paced environment
• Good level of English - B1/B2
• Experience using Microsoft Office/Google Suite products
• Willingness to work in shifts, weekends, and holidays

Responsibilities

• Prevent and stop situations of fraud, abuse, and other scenarios with a negative impact on customers
• Identify high-risk behaviors and situations for the company's customers and act quickly
• Report current situations, suggestions, and areas for improvement in preventing and stopping fraud (rules, filters, necessary tools)
• Maintain and continuously update safety standards
• Show constant interest in trends, new schemes, market checks and testing
• Collaborate closely with the teams responsible for content quality and customer support to adapt the customer's sales and buying experience, according to their needs and expectations
• Collaborate closely with local authorities
• Be involved in the full flow of solving a fraud situation directly or through colleagues in the customer support department