Remote Fraud Prevention Specialist
OLX
πRemote - Romania
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Job highlights
Summary
Join OLX and see how far you can go. We are looking for a Fraud Prevention Specialist (f/m) in our amazing OLX Hub in Bucharest.
Requirements
- High-school degree or university student in progress
- Strong ability to find patterns, trends, and critical thinking skills to analyze the entire picture to identify fraud
- Proactive attitude in identifying areas of risk
- Attention to detail, organization, and comfortable operating within ambiguity
- Good communication skills
- Desire to continually learn, adapt, and work in a fast-paced environment
- Good level of English - B1/B2
- Experience using Microsoft Office/Google Suite products
- Willingness to work in shifts, weekends, and holidays
Responsibilities
- Prevent and stop situations of fraud, abuse, and other scenarios with a negative impact on customers
- Identify high-risk behaviors and situations for the company's customers and act quickly
- Report current situations, suggestions, and areas for improvement in preventing and stopping fraud (rules, filters, necessary tools)
- Maintain and continuously update safety standards
- Show constant interest in trends, new schemes, market checks and testing
- Collaborate closely with the teams responsible for content quality and customer support to adapt the customer's sales and buying experience, according to their needs and expectations
- Collaborate closely with local authorities
- Be involved in the full flow of solving a fraud situation directly or through colleagues in the customer support department
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