Remote Global Director, Sales Engineering

Summary

Join a dynamic and fast-paced environment as an experienced Director of Sales Engineering, leading pre-sales efforts and driving business growth.

Requirements

• 10+ years of experience in pre-sales engineering or technical sales, with at least 5 years in a leadership position
• Proven track record of building and leading successful teams with excellent communication, presentation and interpersonal skills
• Experience working with enterprise level clients and managing complex sales cycles
• Strong analytical and problem solving skills
• Demonstrated ability to manage complex technical projects, demonstrate clear business value and lead technical strategy in sales engagements
• Prior experience as a Sales Engineer or in a similar technical role, preferably in B2B environments
• Strong understanding of SIP/Telephony systems, contact centers systems
• Strong understanding of core technologies: HTML, CSS, JavaScript, API integrations
• Expertise in front office solutions for sales and service use cases
• Ability to grasp complex technical concepts quickly and translate them into business value
• Translate technical information into business language for non-technical stakeholders
• The ability to validate the feasibility of proposed technical solutions
• Technical degree from a highly-regarded university
• Consistent performance in top 10% of peer groups as demonstrated by promotion trajectory, expanding roles and responsibility, and/or metric attainment
• Demonstrated ability to build new processes and frameworks to help the team and broader company scale

Responsibilities

• Lead and develop a high performing team of sales engineers
• Collaborate with the sales team to identify technical requirements and develop customized solutions
• Partner with sales leadership to define and implement pre-sales strategies
• Oversee the creation and delivery of compelling technical presentations, product demonstrations and proof of concept projects
• Work closely with product management and product marketing to provide market feedback and influence product roadmap
• Analyze and optimize pre-sales processes to improve efficiency, win rates, customer satisfaction and position for scaling the SE organization
• Contribute to the development of sales enablement materials, including technical documentation, demo scripts, use cases and best practices

Preferred Qualifications

• Master’s Degree in technical field or MBA or equivalent experience
• Security & Compliance background

Benefits

• Exciting, dynamic and rapid growth environment
• Collaborative culture with autonomy and purpose
• Incredible mentors & investors that are an active part of the company
• Team events including nights out and team travel
• Free gym membership (you have to commit to going 3x per week!)
• Diversity: 18 languages and 11 countries represented
• Competitive base salary & benefits
• Participation in employee option pool