Remote IT Buyer - SaaS

Summary

Join us on our new adventure to reshape the software-as-a-service industry! As a dedicated IT Buyer - SaaS (m/f/d) at Sastrify, you will manage all operational SaaS procurement activities on behalf of our customers, working closely with our Customer Success Managers (CSMs) to ensure tailored service and strong client relationships.

Requirements

• You have 2+ years of experience in the field of Procurement and Vendor Management, ideally in a SaaS environment
• You have strong commercial awareness and negotiation skills as well as a track record of achieving savings and ROI for clients
• You are a strong communicator and are good ad building strong and long-lasting relationships with clients, stakeholders and your peers
• You are proficient in using different procurement tools and systems
• You have outstanding written and oral ability in English as well as fluent written and oral German skills, further languages are considered a plus

Responsibilities

• Purchasing Activities
• Customer-Centric Procurement : Be accountable for the success of our customers in the SaaS procurement space, measured by the perceived value of our customers (i.e savings, procurement process implemented)
• Customer Alignment : Collaborate with CSMs to understand each client's objectives and priorities, aligning procurement strategies accordingly
• Needs Assessment : Identify customer purchasing needs and business requirements through regular discussions and consultations
• Procurement Execution : Research, select, benchmark, negotiate, and purchase SaaS solutions based on client requirements and objectives
• Vendor Relationship Management : Act as a facilitator, building strong relationships with vendors on behalf of our clients and negotiating to achieve desired outcomes and improve customer satisfaction (CSAT)
• Project Participation : Engage in specific or more complex SaaS procurement projects for our clients, such as ERP/HRIS implementations
• Reporting : Report benefits to our client, including achieved savings, process efficiency, etc
• Process Improvement : Help automate and scale our internal purchasing activities by providing feedback and proposing solutions
• Knowledge Sharing : Share best SaaS purchasing practices with peers, colleagues, and within Sastrify using various channels and tools
• Documentation : Capture and document SaaS knowledge, including tool playbook creation and benchmark spreadsheet updates
• Team Collaboration : Align with other Sastrify Business Units to provide purchasing insights and best practices
• Internal Support : Address Slack comments requiring buyer input and serve as a point of escalation for vendor-related issues affecting customers

Benefits

• Fully remote (you can work from anywhere)
• 30 days of vacation
• Flexible working hours
• Learning budget
• State-of-the-art equipment and equipment budget