Remote Lead People Programs and Operations Specialist

Summary

Join Deputy, a global SaaS workforce management company, as the Lead People Programs & Operations Specialist to support all functions of our People Team. As a motivated and detail-oriented individual, you will play a key role in driving employee engagement and a strong company culture at Deputy.

Requirements

• A self-starter who will take the initiative without constant direction, results-oriented, collaborative, have a sense of humour and strong EQ
• At least 8-12 years of experience with HR processes and systems, preferably utilizing SaaS HR technology in a people-related space working with tech teams in a fast-paced, results-driven environment
• Ability to work cross-functionally and balance collaboration and communication with multiple stakeholders across various departments and functions in a fast paced environment
• Expertise in a variety of HR policies, practices, and procedures
• Ability to be both strategic and tactical in a fast-paced, ever-changing environment
• Prefer experience with the tech stack of a start-up, various SasS operating systems (GSuite, Asana, Slack, Confluence, Rippling, Lattice and Carta)
• Proficiency in Microsoft Excel and MS Office and G-Suite
• The ability to handle and maintain a high level of confidentiality and common sense regarding sensitive employee information
• Clear and articulate oral and written communication skills, strong at story telling through report writing and presentation skills

Responsibilities

• Work with the People team to deliver an empathic and customer service-focused experience for everyone at Deputy
• Provides support to employee questions and inquiries, delivering high-level customer service and considers how we innovate and advance our People Operations backbone
• Oversee People operations processes, including onboarding, offboarding, compensation cycles, benefits administration, 401K, visa management and compliance with local labor laws
• Develop, implement, and lead People projects and initiatives, such as system implementations, process improvements, and policy changes
• Collaborate with People Partners on various People programs and initiatives such as manager training and performance management, global internal mobility, and related change management strategies
• Act as subject matter expert while collaborating with stakeholders and functional peer groups, interpreting and explaining subject matter information
• Gain the cooperation and buy-in of others by conducting presentations of subject matter information for specific People projects or programs
• Support and manage the Rippling HRIS system, ensuring data accuracy, system integrity, and compliance with data privacy regulations
• Identifies, raises and applies continuous improvements to services and HR systems
• Helps communicate system/process changes to our employees, helps with training to end-users, and responds to questions and inquiries in a timely manner
• Administer employee data changes, including managing and maintaining employee files and master data
• Conducts regular audits of employee data to ensure systems security, quality, and data accuracy are monitored and adhere to proper processes and controls
• Ensures that employee and organizational data integrity is maintained during administration processing, following data management processes and procedures
• Runs and analyzes custom reports for end-users to ensure we are maximizing efficiencies and data integrity
• Performs other HR operational tasks such as: data entry, employment verification requests, coordination with payroll ensuring data integrity for employees
• Own HR compliance for the AMER region, ensuring compliance with relevant labor laws and regulations
• Creates and manages HR compliance education in KnowBe, ensuring organizational adherence
• Responsible for completing US compliance reports such as EE01 reporting
• Reporting and preparing for US benefits including management of open enrollment and management of government logins and employee claims

Benefits

• Ownership in the company via Share Options
• Company match 401k plan
• Comprehensive health benefits
• Commuter reimbursement program
• Flexible remote-first work policy
• Company wide development and coaching