Remote Revenue Operations Specialist, Marketing
at Triple Whale

Summary

Join us and be part of something big! As Revenue Operations Specialist, Marketing, you will act as the go-to resource for our go-to-market facing teams for process and systems, with a specific focus on the Marketing organization. You will own, optimize, and streamline major impactful initiatives such as our attribution model, lead scoring, sales engagement, and CRM (currently Hubspot) infrastructure.

Requirements

• 2-4 years of experience with Hubspot. (Required)
• Ideally 2+ years of experience with GA4
• Experience with Gong, Apollo, Intercom, Chili Piper
• Previous experience at a SaaS company, (Ecommerce is a plus)
• Previous experience in a startup environment, managing 2,000+ new leads each month
• A thirst for ownership, learning new skills, and delivering value to those you work
• Clear demonstration of hitting and exceeding project plans
• Clear demonstration of working with individuals across departments resulting in higher performance
• Ability to receive clear, actionable feedback
• Project management experience
• Excellent communication and problem-solving skills
• Dynamic, flexible, enjoys working quickly
• Strong comfort multitasking and excellent prioritization
• Understanding SQL, Python, a plus

Responsibilities

• Serve as the operational lead for Marketing, while working closely with Customer Success and Sales teams under a centralized Revenue Operations team
• Work across teams to identify areas of optimization through process improvements and tools (Hubspot, Chili Piper, ProsperStack, Gong, etc.)
• Develop and manage full-funnel reporting, including the management of paid marketing channels to track performance and help optimize spend
• Oversee lifecycle marketing operations, ensuring effective communication strategies at each stage of the customer journey
• Assist with event reporting and coordination to ensure smooth execution and data analysis of event performance
• Monitor lead quality and establish a detailed list upload and management process to ensure accurate, deduplicated, and enriched data for more efficient sales routing and marketing ROI
• Collaborate with cross-functional teams to enable process improvements and ensure alignment between departments
• Partner with product teams to drive product-led growth (PLG) initiatives, ensuring seamless integration between product usage and marketing/sales efforts
• Manage HubSpot operations, including campaign tracking, ROI analysis, and performance reporting to optimize marketing effectiveness
• Work with the team to scope, build, and track affiliate and customer referral programs

Benefits

• Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do
• Compensation: Competitive salary, benefits, and equity
• Family Focus: Parental leave and flexibility for families
• Time Off: Generous PTO. We want you to relax when you need to relax!
• Healthcare: Excellent medical, dental, and vision coverage
• 401K: 3% matching