Remote Lead Sales Engineer

Summary

Join Superhuman as Lead Sales Engineer and drive technical sales success by bridging the gap between our product's capabilities and customers' needs. As our first Sales Engineer hire, you will play a crucial role in establishing best practices, creating technical sales collateral, and contributing to our product roadmap.

Requirements

• 5+ years of experience in technical pre-sales roles
• Strong technical background, excellent communication skills, and a proven track record in enterprise sales
• Experience with productivity software, security protocols, and the ability to influence product strategy are highly valued
• Asynchronous Communicator: Effective across various mediums, especially Slack, Notion, and email. Produces and consumes detailed written materials quickly. Responds promptly to unblock others
• Technical Expertise: Deep understanding of product's technical aspects. Explains complex concepts simply. Stays current with industry trends and competing technologies
• Solution-Oriented Mindset: Quickly grasps customer needs and crafts tailored solutions. Creatively overcomes objections and demonstrates product value
• Excellent Communication: Articulates technical concepts clearly to diverse audiences. Comfortable presenting to C-level executives and engineering teams
• Collaborative Team Player: Works effectively with sales, product, and engineering teams. Facilitates smooth inter-departmental communication to drive deals forward
• Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships. Provides exceptional pre-sales support and ensures smooth post-sales transitions
• Adaptability: Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements
• Problem-Solving Skills: Identifies and resolves complex technical issues during sales process. Thinks on feet during customer interactions and demos
• Strategic Thinking: Understands broader business impact of technical decisions. Contributes valuable insights to product strategy based on market trends and customer feedback

Responsibilities

• Lead technical aspects of pre-sales and customer expansion conversations
• Act as a liaison between sales, EPD, and compliance teams
• Manage technical scoping, implementation, and success during initial pilot phases
• Develop and implement standardized technical sales processes
• Contribute to product strategy based on market insights and customer feedback

Benefits

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents
• Voluntary insurance: short-term disability, long-term disability, and life insurance
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary)
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools
• Generous Time Off: Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break
• Generous parental, caregiver, healthcare, and compassionate leave policies
• $3000 per year towards your professional development
• Free access to Calm
• Allyship education program to help build your best self
• Custom MacBook Pro
• $1000 budget for workstation setup
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!