Marketing Operations Manager

Summary

Join Postman's growing team as a Marketing Operations Manager, overseeing daily operations and optimization of marketing technology platforms, collaborating with cross-functional teams to ensure scalable and measurable marketing programs.

Requirements

• 3-4 years of experience in marketing operations, with demonstrated expertise managing and optimizing marketing technology platforms
• Marketo Professional Certification is preferred
• Strong working knowledge of CRM systems (e.g., Salesforce), data management, and marketing analytics tools
• Proven project management skills, with the ability to handle multiple projects simultaneously, meet deadlines, and maintain high attention to detail
• Excellent verbal and written communication skills, with the ability to translate technical concepts to both technical and non-technical audiences
• A collaborative and team-oriented mindset, with the ability to influence and work across various departments, including sales, marketing, and product
• A self-starter with the ability to work independently in a fast-paced environment

Responsibilities

• Oversee daily operations and optimization of platforms like Marketo, troubleshooting and recommending system enhancements for improved performance
• Field support from GTM teams to triage, scope, implement irregularities in data or process outcomes and escalate platform issues to our Senior Marketing Operations Manager
• Collaborate with GTM teams to implement lead nurturing, lead scoring, and lifecycle management, ensuring database health and alignment between marketing and sales
• Support Campaign Operations with end-to-end campaign setup, including list uploads, segmentation, asset management, quality control, and performance reporting
• Develop and maintain training materials and documentation for GTM teams, providing best practices and ongoing support on tools and processes
• Maintain data integrity and lead data hygiene efforts. Build and manage regular reports to track marketing performance and inform decision-making

Benefits

• Medical
• Dental
• Vision
• Unlimited PTO
• Fitness-related reimbursements
• Meal stipend
• Home office set-up reimbursement
• Internet reimbursement
• Book reimbursements for professional development
• Training platform for continued learning and education for personal growth
• Donation-matching program