Remote Microsoft D365 F&O Managed Services Service Delivery Manager

Summary

Join HSO ProServ as a D365 F&O Service Delivery Manager with competitive salary and benefit package, working on strategic live client accounts within the Customer Care team.

Requirements

6+ years of D365 for F&O implementation experience required

Responsibilities

• Serve as project lead and primary service delivery interface and point of contact for customer
• Coordinate and work closely with Account Management and other members of the Customer Care Team to deliver on clients strategic ERP initiatives
• Provide the primary Solution Architect role for the customer
• Own all of the delivery aspects of customer projects including project management, documentation of requirements and timeline, resolution of open issues, communication of status and more to maintain customer satisfaction
• Establish and nurture productive relationships with internal and client teams while delivering exceptional client service
• Maintain internal systems for project status, resource plans, financial updates for billing, time submittals and approvals, and expense reports

Benefits

• Competitive pay with performance-based bonus
• Unlimited paid time off
• Flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match