Remote Onboarding Accountant

Summary

Join Collective's team as an Onboarding Accountant and help small business owners succeed with their all-in-one accounting platform. Conduct face-to-face Zoom meetings, explain accounting concepts, and provide exceptional customer service.

Requirements

• Exceptional communication in English - both verbal and written
• Minimum 3+ years experience in accounting, creating profit and loss statements for small businesses in the United States
• Xero, Gusto, or equivalent accounting and payroll software
• Customer service oriented, attention to detail, ability to manage multiple tasks
• Write and talk like a seasoned professional
• Ability to work in a fast-paced environment with minimal supervision
• Experience working with cross functional teams

Responsibilities

• Conduct 5+ hours worth of face-to-face Zoom meetings with members in the United States
• Explain, in detail, both US Accounting concepts as well as Collective software and services
• Focus an additional 2-3 hours/day on answering members’ emails, troubleshooting members’ software and process issues, submitting engineering tickets, collaborating with other departments, and solo bookkeeping work
• Use your accounting expertise to create Profit and Loss reports for members who come to you with mixed business and personal accounts
• Help members run first payroll and understand payroll taxes
• Calm, inform, and delight members with your knowledge and human centered approach
• Collaborate with internal Product and Engineering teams
• Effortlessly switch between repetitive tasks and complex analysis

Benefits

• 100% WFH (work from home)
• A diverse and collaborative team culture
• Competitive base salary + Equity
• Philippine holidays observed + PTOs and SLs
• Home office budget
• Team events, virtual gatherings
• Employee healthcare benefits