Account Manager

Summary

Join our team as a Growth and Retention Manager to drive engagement with existing restaurants, manage a portfolio of restaurants, and deliver monthly, quarterly, and annual targets.

Requirements

• Restaurant experience
• Knowledge in digital platforms and/or a tech-centric companies
• You will have strong organisation skills and the ability to multi-task successfully
• Ability to communicate at a high level
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to understand and position products against competitors

Responsibilities

• To own and take full responsibility your partner base with the goal of increasing usage, ensuring payment, increasing bookability, and achieving predetermined retention targets
• To train, educate and upskill your portfolio on the ever-changing technology Quandoo offers
• To be confident in your ability to converse with potential partner restaurants, chains and hotels
• Manage and deliver on your monthly call targets by retaining restaurants on our SaaS platform
• Achieve a minimum level of calls per week as set out by your Line Manager
• Develop and execute a strategic plan to achieve growth targets and expand usage within our net customer base
• Build and maintain strong, long-lasting stakeholder relationships within your territory with a view to grow your merchant base
• Partner with the wider team to further your skills and assist in the development of new locations or areas of interest
• Effectively communicate Quandoo’s value proposition through proposals and presentations to stakeholders
• Understand and report on industry-specific promotions and trends
• Undertake regional market analysis and competitive assessment for strategy planning