Remote Partner Manager (Enablement Expansion)

Summary

Join our Expansion Team in Malaysia/Indonesia as an experienced Partner Relations Manager to manage partner relationships, monitor KPIs, and support business development.

Requirements

• Bachelor's Degree in a related field
• Equivalent experience (5+ years), ideally in payments/fintech/e-commerce/banking or relevant B2B background, with proven ability to upsell
• Relevant experience supporting technical partnerships and/or integrations
• Business proficiency in English, Bahasa Melayu / Bahasa Indonesia. Basic knowledge of Mandarin and/or Cantonese Chinese is a plus but not a requirement
• Good communicator – must enjoy working with community of internal stakeholders and external business partners
• Strong presentations skills and analytical skills. Proficiency in PowerPoint and Excel

Responsibilities

• Manage the day-to-day partner relationships for the region
• Monitor and follow up on pending issues and recommend appropriate actions
• Analyze and monitor specific KPIs related to the issuer connections and merchants’ activity
• Participate in optimization program of issuer connections (customer success)
• Support business development in the pre-sales phase, working cross-functionally with Legal, Compliance and Finance departments
• Collaborate with partners and internal team to launch and support merchants in the region
• Prepare periodical business reviews
• Occasional business travel may be required to support company initiatives and attend meetings or events as needed

Benefits

• Stock options for publicly listed Boku Inc
• Home Office equipment budget
• Remote contract with strong flexibility about working in the office
• Exciting possibility to work with the well-known names on the banking/ internet/ digital/ mobile/ gaming industry
• Personal development, growth & learning opportunities in a motivated, talented, and international team
• Independence to define your role: the freedom to act and take responsibility
• Variety of learning & development opportunities and much more