Remote Partner Manager, HR & Talent Partnerships

Summary

Join Gusto as a Strategic Partnership Manager, responsible for launching and growing strategic partners that add customer value.

Requirements

• 8+ years of total work experience and at least 4+ years of hands-on partnership experience with a proven track record of launching and growing partners that add customer value
• Experience with payroll, HR, and/or talent management software preferred
• Excellent internal and external communication abilities and interpersonal skills
• Strong project management skills with excellent attention to detail
• Proven track record & proficiency at conveying partnership opportunities through data-backed business cases
• Comfort with a fast-paced, ever-changing environment and lots of ambiguity
• Deep empathy and obsession for delivering an amazing customer experience and for making things more efficient
• ���Builder mentality” - this is a highly leveraged team and you’ll be able to influence the way in which we operate as a team and how we grow it
• Intermediate Excel skills (Pivot tables, basic functions, etc.) and proficiency in PPT creation

Responsibilities

• Represent Gusto as the primary point of contact for a book of strategic partners
• Drive strategic cross-functional projects impacting the product, partner and/or operational teams
• Execute Monthly and Quarterly Business Reviews with C-suite partner and Gusto audiences
• Handle escalations on partnership related issues and make recommendations to alleviate pain points
• Build and iterate on processes with partners with the objective of creating efficient and scalable operations between teams
• Use data-driven analysis to influence cross-functional stakeholders on key partnership initiatives
• Negotiate business terms as the partnership scales
• Own the launch execution of net new strategic partners

Benefits

• Health insurance
• 401(k)s
• Expert HR
• Team management tools