Remote Partnerships Associate

Summary

Join a global team that makes it possible for merchants to collect payments in emerging markets. As a Payments Partnership Associate, you will assist in the growth of global operations by expanding partnerships with acquirers, issuing banks, and card schemes.

Requirements

• Experience in Fintech, Payments Industry, Banking, Financial Services, or similar industries
• Excellent interpersonal and communication skills to build effective relationships with partners and work effectively with them
• Excellent analytical, technical, and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and topics at the same time
• Proactive and self-driven contributor able to propose and implement new processes by challenging the status quo
• Experience working with issuing banks or acquirers is a plus
• Advanced/Fluent English

Responsibilities

• Contribute and expand the partnerships between dLocal, the acquirers, issuing banks and card schemes across dLocal markets
• Active participation and support in order to have a challenging agenda with issuers
• Analyze data frequently to detect improvement opportunities regarding cost, Conversion, and Chargeback rates
• Investigate and bring business solutions or tools to improve our service and expand our business
• Assistance during the project life cycle
• Track and measure the results of the actions achieved together with third parties or as part of the squad's optimization
• Work closely with product, customer success, and technology teams to maximize dLocal conversion rate
• Manage the brands (VISA, MC and Elo) Fraud Programs we receive from our acquirers
• Communication with acquirers and with our internal teams to get the merchant involved and take actions accordingly
• Understand dLocal operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking

Benefits

• Flexible, remote-first dynamic culture
• Travel benefits
• Health benefits
• Learning benefits