Remote People Operations Generalist (HR)

Summary

Join Wpromote, a seven-time AdAge Best Places to Work winner, as a People Operations Generalist and support the employee lifecycle from onboarding to offboarding. You'll be responsible for handling confidential information, prioritizing work, and managing multiple projects simultaneously.

Responsibilities

• Supporting our employee lifecycle from on-boarding to off-boarding, including orientation, exit interviews, etc
• First point of contact for employees on inquiries relating to benefits, policy interpretation, programs, and other people-related topics
• Owning the overall employee change process, including but not limited to processing (via Paycom HRIS) internal transfers, promotions, compensation changes, relocations, and departures
• Supporting the semi-monthly payroll process to ensure new hires, exits, pay changes, and Leaves of Absence are processed accurately and on time
• Pulling and auditing ad-hoc and regular reporting (headcount, terminations, new hires, promotions, EEO, etc.) to proactively ensure data integrity and accuracy, and assist in identifying and resolving issues as necessary
• Work closely with our benefits lead to support employees through the leave of absence process by determining eligibility, maintaining regular communication with employees and our vendor, and facilitating the return to work process
• Lead the involuntary exit process
• Ensure people-related documents are kept fresh and up to date on the Employee Resource Center
• Will be responsible for creating and maintaining SOPs
• Partnering with the People Operations team to provide comprehensive and consistent coaching and support to employees and managers on performance management, employee relations, and assist in proactively identifying talent needs
• Participating in the development, delivery, and evaluation of people programs: rewards cycles, surveys, performance reviews, employee resource groups (ERGS), etc
• Assisting in policy implementation and rollout of new processes to ensure as positive an experience as possible for employees and managers
• Partnering with the People Operations team in identifying areas for process improvement within the People Operations department and overall agency
• Help foster an engaging, high-performance culture that lives by our core values: Cultivate Curiosity, Build Connections, Act with Respect, Deliver Excellence, and Celebrate Success
• Helping to maintain and grow the presence and effectiveness of our People Operations team