Remote Senior Manager, People Operations

Summary

Join Mitek, a global leader in digital identity solutions, as a seasoned HR management professional. This significant career opportunity involves overseeing people operations and staff across EU countries, based in the UK. You will develop strong partnerships with business leaders, provide leadership and coaching on people-related matters, support engagement and experience oversight, and ensure compliance with legal and labor practices. The ideal candidate will possess a strategic mindset, focusing on continuous improvement to attract, retain, and develop top talent. Mitek offers a virtual-first work environment with flexible options and a competitive benefits package.

Requirements

• Track record of successful people management and employee relations experience
• Strong writing and project planning skills
• Deep employee relations, compensation/benefits and staff development experience
• Excellent interpersonal influence and communication skills
• Strong analytical, problem solving, project management and consultative approach to work
• Proven ability to work cross-functionally to accomplish objectives and successfully manage multiple stakeholders
• CIPD HR certification, Bachelor’s degree in a related field, or the equivalent skills and knowledge gained through progressive experience in the field of HR
• Fluency of knowledge of HRIS systems usage

Responsibilities

• Develop strong partnerships with business leaders to leverage people operations practices and process contribution to the business
• Provide leadership and coaching to on people-related matters, including employee relations, performance management, compensation, learning and development, and employee communication best practices
• Support engagement and experience oversight in developing robust onboarding and insightful offboarding programs
• Provide guidance and expertise on policies and procedures
• Ensure practice compliance relative to required legal and labor practices
• Provide partnership on role development and specifications to hiring managers and the talent acquisition team
• Oversee benefits programs, best practice processes
• Play an integral role in company culture, fostering engaged teams, innovation, productivity, and a sense of purpose and ownership
• Support employee development, performance management, and workforce planning, reinforcing a strong performance culture
• Work closely with leadership to proactively address organizational issues

Preferred Qualifications

• Experience a global, growth-oriented technology environment
• Experience working with a United States-based headquarters office
• Pan European country HR experience (Spain ideal)
• Additional language skills (Spanish ideal)

Benefits

• Competitive base salary
• 25 days + 8 Bank Holidays
• Private Healthcare
• Life Insurance
• Pension: Mitek contributes 6% of your base salary, and you contribute 3%
• Home Office Allowance, up to £500
• Learning & Development: License for LinkedIn Learning and up to £2,500 per year for any approved courses
• Bonus and equity