Principal Product Manager

Summary

Join Headway, a company revolutionizing mental healthcare access, as a Principal Product Manager focused on building trust. You will lead efforts to define a vision and strategy for software engineering focused on account integrity, security, and privacy. This role involves creating customer-facing features to enhance security and privacy, partnering with product leaders on new product launches, and building internal tools to prioritize trust. You will collaborate with various teams to ensure data and privacy needs are met, translating these needs into clear requirements for engineering teams. The ideal candidate possesses extensive product management experience, a data-driven mindset, and a passion for building secure and reliable systems.

Requirements

• Have 0 -> 1 product experience : You have ~7+ years of experience as a product manager, with 2+ of those years building trust products
• Data driven mindset: You enjoy building technically complex, scalable solutions
• Thrive in ambiguity : You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude
• Appreciate quality : You have an exceptionally high bar for building incredible experiences
• Innovation at Scale: You seek opportunities to lead the industry in implementing the latest security and privacy technologies
• Results driven: You care deeply about creating impact and driving results for Headway’s business
• Mission driven : You are motivated by Headway’s mission, increasing access to high quality mental health care

Responsibilities

• Set the vision for Trust: Lead collaborative efforts to define a vision, strategy, and roadmap for software engineering efforts focused on account integrity, security and privacy
• Build New Trust-Centered Products: Build customer-facing features and experiences that improve our customers’ security and privacy when engaging on the Headway platform
• Partner with Product Leaders on New Products: Headway has many new product launches on the horizon that will transform the industry and have a rich data component. You will be the lead partner on some of our most innovative project launches given our ambitious data strategy
• Make the safe way, the easy way: Build platform components, features, and tooling for internal teams so that it’s seamless to build with Trust as a default
• Protect Headway’s most sensitive data: In addition to direct customer feedback, you’ll partner closely with Legal, Compliance, Engineering, Operations, Growth, and Customer Support to ensure that we understand needs around data and privacy in our products, services, and platforms
• Translating customer, business, and regulatory trust needs into clear requirements and tradeoffs that are prioritized and contextualized for the relevant engineering teams
• Collaborating with design, product marketing, and research on user interface designs relating to Trust features and experiences

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development