Principal Program Manager, Partner Strategy and Operations

Summary

Join HubSpot's Solutions Partner Strategy and Operations team as a Senior Program Manager. You will lead strategic initiatives to improve the partner program, focusing on restructuring entry requirements and the solutions directory. This critical role requires aligning with cross-functional teams (product, sales, finance, marketing, legal) to achieve HubSpot's short and long-term goals. The ideal candidate possesses strong analytical skills, experience in driving strategic change within a Solutions Partner Program, and excellent communication abilities. You will report to the Manager of Partner Foundations and have high visibility within the executive team. This position offers a competitive salary and benefits package.

Requirements

• Have 7+ years of professional experience, ideally in the Solutions Partner or Channel Program Industry
• Are proficient in analyzing and using data to make strategic decisions. This includes having an understanding and knowledge of SaaS business metrics
• Are proficient in creating presentations and articulating complex concepts in a clear and simple way to an executive audience
• Are detailed-oriented and proficient in writing, organizing, and documenting decision memos when driving business strategy
• Have familiarity with Excel and BI tools (Looker, etc) for self-service to support strategy work
• Have the ability to adapt quickly with a sense of urgency to changing business needs and thrive in a fast-paced working environment; manage time, multiple tasks, and deadlines efficiently
• Are passionate and excited about working with Solutions Partners and scaling HubSpot’s partner program
• Take ownership and initiative when driving projects with cross-functional stakeholders and are willing to go above and beyond to support their peers
• Showcase HubSpot’s culture code, HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent)
• Care deeply about customer-centricity and HubSpot’s missions of helping millions of organizations grow better

Responsibilities

• Lead strategy, create policies, and manage operational processes for partner foundations (program entry requirements, solutions directory, product enhancements) to help solutions partners succeed in the ecosystem and scale the program to help millions of customers grow better
• Form business proposals to help the HubSpot leadership team make informed decisions on complex, multi-year, strategic initiatives
• Leverage analytical tools to understand and compile key data into actionable insights that support recommendations when driving strategy
• Be a subject matter expert & key business partner on partner foundations when working closely with broader cross-functional stakeholders ( product, sales, sales operations, finance, legal, marketing)

Preferred Qualifications

Experience specifically in driving strategy & operations for a Solutions Partner Program or Channel program is preferred

Benefits

• Cash compensation range: 118500-189600 USD Annually
• The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles
• In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
• Some roles may also be eligible for overtime pay