Remote Product Manager II, Fintech

Summary

Join our dynamic fintech team at Jobber as a Product Manager and drive high-impact projects! We're looking for someone with a passion for innovation and a track record of success in product management. As a key member of our Fintech scrum team, you'll collaborate with cross-functional teams to guide the success of the Jobber product, utilize data and consumer research to understand customer needs, and execute on high-priority initiatives.

Requirements

• Proven experience as a product manager or product owner in SAAS environment
• Have previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities
• Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions
• Be commercially minded, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s strategic and financial objectives
• Exhibit a high degree of empathy, understanding customer needs, and using this insight to drive product direction and strategy
• Demonstrate next-level communication skills, with the ability to articulate the voice of the customer, inspire teams, build trust, and communicate effectively with stakeholders at all levels
• Maintain a data-driven mindset. You rely on data to define problems and measure success, and you thrive on contextualizing your work through various tools, systems, and processes
• Operate with a high level of autonomy, taking initiative and executing on projects without oversight, while consistently driving towards continuous improvement
• Demonstrate ownership, ambition, and a results-driven mindset, continuously pushing for better outcomes and fostering a culture of accountability within the team

Responsibilities

• Take full accountability for leading a product team, including product discovery, shaping, delivery, and ensuring successful outcomes
• Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals
• Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors. Synthesize these insights into actionable strategies that inform product decisions and enhance user experience
• Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process
• Own the near-term roadmap, curating and developing solutions that align with the company’s strategic objectives and deliver meaningful value to customers
• Prioritize and deliver features that have a significant impact on both customers and the business. Ensure these features are aligned with long-term goals and adapt plans as needed based on feedback and market changes
• Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs
• Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
• Retirement savings plan matching
• Stock options