Sales Manager

Summary

Join Kuoni Tumlare as a dynamic Sales Manager to expand Japanspecialist's business into the DACH markets, driving revenue growth and establishing brand presence in key regions.

Responsibilities

• Develop and implement effective sales strategies that align with overall business goals to consistently meet or exceed revenue targets
• Lead, motivate, and mentor the sales team to ensure both individual and team success
• Actively prospect for and acquire new B2B accounts
• Gain market share within the B2C segment through targeted strategies
• Engage in proactive daily sales activities and consult directly with clients to understand their needs
• Collaborate with the marketing team to design and execute effective sales campaigns and promotional activities
• Oversee social media campaigns and review content translation to ensure localized messaging
• Work closely with the operations team to support product development that resonates with the DACH market
• Monitor market trends, customer needs, and competitor activity to identify opportunities for business growth
• Prepare and deliver regular sales reports, forecasts, and actionable insights to management
• Build and maintain strong relationships with airlines and other key partners
• Provide excellent customer service, ensuring prompt resolution of escalated issues and inquiries
• Stay informed about industry developments, emerging trends, and competitor offerings to maintain a competitive edge
• Represent the company at industry events and networking opportunities to foster relationships and brand awareness
• Foster a healthy, productive work environment that encourages team success
• Take overall responsibility for staff training, coaching, and development to build a high-performing team
• Ensure fair and balanced task distribution and monitor workload effectively
• Coordinate vacation and emergency planning to ensure team efficiency
• Conduct regular staff performance evaluations and provide constructive feedback
• Ensure adherence to company policies, procedures, and standards of discipline
• Proactively manage attendance and resolve any staffing issues
• Maintain open lines of communication with staff, regularly sharing updates and information