Sales Operations Specialist

Summary

Join our team as a Business Systems Administrator and play a crucial role in optimizing revenue streams and enhancing operational efficiency across sales, marketing, and customer success functions. As a fully remote company, we seek a curious, strategic, and innovative leader who is passionate about data and committed to helping startups make informed decisions.

Requirements

• Proficient in declarative development – Flow design, Validation Rules, and Formula Fields, with the capability to utilize Apex and Lightning Web Components
• Experience in managing sales technologies, including Salesforce (SFDC), HubSpot, Outreach, and LinkedIn Sales Navigator
• Strong Salesforce administration skills, with a proven track record of optimizing the platform to enhance operational performance
• Familiarity with SaaS business models and product-led growth strategies
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively across diverse teams

Responsibilities

• Design, develop, deploy and maintain complex Salesforce solutions to build a strong foundation to enable scalable processes
• Independently lead Salesforce deployments, build and maintain scalable processes to meet business goals
• Govern, manage and optimize Tailscale’s GTM tech Stack, including Salesforce, Outreach, HubSpot, Apollo.io etc
• Identify bottlenecks and inefficiencies in revenue operations processes. Recommend and implement solutions to enhance productivity and customer experience
• Work closely with sales, marketing, customer success, and finance teams to ensure alignment and execution of revenue strategies. Collaborate with the sales team to streamline sales processes, from lead generation to deal closure
• Provide ongoing training and support to teams on the use of revenue operations tools and best practices
• Serve as the main point of contact for our teams, assisting with daily troubleshooting and managing request submissions

Benefits

• An inclusive, flexible environment where you can be your authentic self
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles)
• Comprehensive group benefits with no waiting period
• All-remote with the opportunity to work from anywhere —enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! We encourage all Tailscalars to take 4-6 weeks of vacation annually
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks