Remote Senior Analyst, Process Improvement

Summary

Join Oscar's Claims Optimization team as a Senior Analyst, Process Improvement to support process design, optimization, and implementation by analyzing data and identifying trends.

Requirements

• 1+ years of professional experience in payer or provider healthcare contracting, provider network management, healthcare operations, or a related field
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience in process improvement and workflow design
• 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
• 1+ years of experience using SQL

Responsibilities

• Help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
• Coordinate projects and processes to help ensure key milestones and service levels are met
• Support leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
• Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
• Support the management, stewardship, and analysis of data to support compliant and performant business operations
• Provide data driven recommendations that ensure financial discipline and quality
• Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
• Independently analyze complex data sets to identify trends and patterns related to claims issues. Develop dashboards that effectively communicate insights to stakeholders, facilitating data-driven decision-making
• Compliance with all applicable laws and regulations

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements