Senior Analyst

Summary

Join StackAdapt as a Senior Analyst, Systems to support the execution and optimization of GTM systems, focusing on Salesforce and the broader tech stack. Configure, maintain, and enhance systems to meet the needs of Sales, Marketing, and Client Services teams, ensuring data accuracy and efficiency. This collaborative role demands strong technical skills and attention to detail, translating business needs into system enhancements. Partner with stakeholders to improve workflows, troubleshoot issues, and drive continuous improvement. StackAdapt is a remote-first company prioritizing candidates based in Toronto. The role involves configuring and maintaining Salesforce and integrated GTM systems, implementing enhancement requests, supporting operational processes, executing system changes, monitoring data quality, troubleshooting issues, assisting in documentation, and contributing to cross-functional projects.

Requirements

• 3–5 years of experience in Revenue Operations, Business Systems, or Salesforce Administration
• Strong hands-on experience with Salesforce administration; Salesforce Admin certification strongly preferred
• Familiarity with GTM workflows such as account and opportunity management, territory design, and lead routing
• Ability to translate business needs into system configuration requirements with minimal guidance
• Excellent problem-solving skills, attention to detail, and ability to manage multiple priorities
• Clear communication and collaboration skills, with a service-oriented approach to internal stakeholders

Responsibilities

• Configure and maintain Salesforce and integrated GTM systems (e.g., Gong, ZoomInfo, MediaRadar, etc.), ensuring reliability, data integrity, and performance
• Triage and implement enhancement requests in Salesforce by working closely with RevOps, Sales, and other stakeholders
• Support operational processes including territory updates, quota uploads, account ownership changes, and planning cycles
• Execute system changes such as custom fields, validation rules, workflows, and automation to reflect evolving business needs
• Monitor and maintain data quality standards, helping implement validation logic and supporting governance efforts
• Troubleshoot issues and provide front-line support to GTM users while enabling self-serve adoption and process adherence
• Assist in documenting processes and updating user guides to support training and enablement efforts
• Contribute to cross-functional projects related to process automation, CRM enhancements, and GTM system scalability

Preferred Qualifications

Working knowledge of RevOps tools such as Gong, Hubspot or ZoomInfo is a strong asset

Benefits

• Competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!