Senior Director, Account Management

Summary

Join Jellyvision as an Account Management Team Lead to drive customer value and retention through a consultative enterprise SaaS sales process. As a sharp, collaborative leader, you will build and maintain a high-performance culture, collaborate with other Revenue leaders, and increase retention rates across all product packages and service levels.

Requirements

• 10+ years of experience in an Account Management or Revenue environment
• 5+ years successfully managing employees, preferably in the HR or SaaS space
• A successful track record selling/retaining Enterprise customers in a customer-facing role

Responsibilities

• Hit retention targets
• Own the bookings targets of the Account Management team overall
• Lead day-to-day operations for Account Management at Jellyvision
• Build a culture of collaboration and continuous learning across Account Managers
• Develop, support and track individual and team KPIs, holding team members accountable for success
• Oversee Account Manager structure, staffing, quota development and compensation
• Ensure your team is continuously delivering value to customers
• Create and enable a customer journey that showcases the value of ALEX
• Develop and leverage deep product and industry expertise

Benefits

• Starting Salary: $140k base
• Additional Compensation: commission eligible ($200k OTE)