Remote Senior Director of Global Services
NetBrain Technologies Inc.
๐ต $210k-$285k
๐Remote - United States
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Job highlights
Summary
Join our team as a Senior Director of Global Services and lead high-performing services teams to empower and enable enterprise customers. Develop and execute services strategies, foster executive relationships, and maximize NetBrain adoption.
Requirements
- You have a Bachelorโs degree with a STEM concentration
- You have a network engineering background with a CCNP or equivalent certification preferred
- Proven track record of leading successful teams that have exceeded goals in service delivery
- You are a clear and thorough communicator with your team and customers
- You have a keen sense of the big picture with the ability to make the most of the resources at your disposal
Responsibilities
- Develop and lead the services strategy and execution in alignment with our global go to market strategy and objectives
- Ensure high quality delivery of projects ensuring positive customer feedback
- Establish and foster executive relationships within our largest partners and accounts
- Gain an understanding of NetBrainโs use cases and value propositions and strategize how to effectively utilize our resources to service our customers and maximize NetBrain adoption in their networks
- Continuously build and improve our services offerings and engagement strategies
- Mentor and coach a team of Network Automation Consultants to effectively deliver value to our customers through NetBrain services
- Build a services plan to maximize NetBrain adoption among customers, and fosters customer retention and increases customer satisfaction
- Define goals with measurable results, and continuously evaluate how NetBrain can improve itโs services offering
Benefits
- Estimated base salary is between $210,000 - $285,000 + Bonus & Stock Options
- 401k and medical/dental coverage
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