Remote Senior Director, Strategy & Operations

Summary

Join our team as a Senior Director, Strategy & Operations for a remote education non-profit providing professional learning to K-12 educators nationally. This role is critical in ensuring that Teaching Lab Studio embraces an inclusive and equitable approach to supporting every team member to do their best work every day.

Requirements

• Bachelor's degree in business administration or relevant field
• Thorough understanding of practices, theories, and policies involved in business operations in both nonprofit and for-profit spaces
• Ten (10) or more years combined experience directing operational projects and leading teams
• Experience creating the strategy for a team or business function
• Five (5) or more years combined experience planning and implementing projects
• Track record of effective people management aligned to equity values
• Five (5) or more years combined experience working with partners outside of their organization to manage workflow or deliver services
• Experience setting goals, creating the systems and processes for meeting the goals for increasing organizational effectiveness and risk management
• Highly skilled in data analysis and performance/operation metrics
• Experience managing relationships with clients and stakeholders in an educational context
• Outstanding communication and people skills
• Experience working with investors and philanthropic funders

Responsibilities

• Establish strategic direction and high-level initiatives in operations to improve and standardize all aspects of operations in alignment with organizational strategic initiatives and direction
• Provide vision, direction, and support to staff to ensure excellent internal operations in the following areas: Project Management, Technology, Contracting, Procurement, and Internal Controls
• Lead coordination and integration of efforts between Teaching Lab Ventures and Teaching Lab among Shared Operations, Finance & Strategic Growth, Strategy & Communications, Program, People and Culture, and Innovation divisions to produce smoother workflows and more cost-effective business processes
• Create a vision and implementation plan for providing operational and/or project management support across the organization to increase efficiency and equity
• Propose, build buy-in for, and implement or oversee the implementation of policies and procedures to improve customer service and satisfaction through policy and procedural changes
• Collaborate with the MD, Teaching Lab Studio and the Managing Director, Finance & Strategic Growth to create organizational budgets
• Make effective decisions when presented with multiple options for how to progress with the project
• Serve as a point of contact for teams when multiple teams or team members are assigned to the same project to ensure team actions remain in synergy
• Communicate with MD or other leaders to keep the project aligned with organizational goals
• Perform quality control on the project throughout development to maintain the standards expected
• Collaborate with Studio leadership to develop fundraising and business development strategies, and execute on those strategies with the support of the broader team
• Cross-functional Collaboration: Collaborate with team members at every level of the organization to generate ideas, strategies, and systems to meet organizational goals in staff development and continuous improvement
• Solicit input and feedback from staff members on existing and new operational policies or procedures to ensure inclusiveness in our operations
• Communicate and explain new operational policies or procedures to Home Managers and/or all staff
• Engage in additional work as needed to meet organizational business needs and priorities
• Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in strategic planning, organizational effectiveness, and nonprofit management and venture capital
• Engage in personal and organized learning opportunities as a team member at an organization that aspires to be antiracist and champions racial justice