Remote Senior Legal Operations Specialist

Summary

Join Mercury as a Senior Legal Operations Specialist to oversee day-to-day operations, support projects, optimize processes, and implement technology systems. As the third member of the Legal Operations team, you will play a pivotal role in molding and expanding this crucial function.

Requirements

• 5+ years of experience in Legal Operations, as a paralegal, or similar role within an in-house legal department or law firm
• Proficient in productivity and legal tech platforms, including Slack, Google Suite, DocuSign, Adobe, SimpleLegal, Zip, and contract management software
• Proven experience in project management, effectively collaborating with cross-functional teams to lead large-scale projects from inception to completion
• Highly organized, detail-oriented, and skilled at multitasking in fast-paced environments
• Strong communicator with excellent interpersonal skills, capable of handling complex requests with a creative, problem-solving approach
• Resourceful, proactive, and driven to make a positive impact, always ready to support the team!

Responsibilities

• Manage tasks, gather essential information, and efficiently delegate to the appropriate attorney as the first point of contact for all legal requests
• Track and analyze legal metrics, spending, and incoming requests to transform data into actionable insights, supporting strategic decision-making
• Onboard new hires, build strong cross-functional relationships, and organize annual team retreats and engaging events to foster a connected legal presence at Mercury
• Build and maintain strong relationships with outside counsel, ensuring quality service and cost-effectiveness
• Enforce Mercury engagement letters, billing guidelines and pricing discounts
• Address invoicing questions and issues from both outside counsel and internal teams
• Support accounting processes and requirements, including allocations, accruals, and budgeting as needed
• Track and report on legal spend and budgets, providing insights that help us stay efficient
• Centralize the Legal team’s institutional knowledge by maintaining standard operating procedures and playbooks, ensuring easy access for all team members
• Track and manage our semi-annual team objectives for reporting to the company
• Create helpful resources and training materials to make sure everyone’s up to speed on our systems and processes
• Drive the Legal Department’s tech strategy, overseeing the full lifecycle of third-party technology—from selection through maintenance
• Manage day-to-day updates, troubleshooting, and vendor relationships
• Provide training and support for all legal tech, ensuring everyone gets the most out of our tools
• Stay ahead of legal tech trends, recommending new tools that boost efficiency

Benefits

• Base salary
• Equity (stock options)
• Benefits