Remote Senior People Operations Specialist

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you’ll be able to fully realize your potential. Plus, you’ll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

The MCG People & Culture team is dedicated to delivering exceptional People & Culture support and fostering a positive work environment for our employees. The Senior People Operations Specialist will be responsible for creating and maintaining processes that improve employee experience as well as the experience of our People & Culture team.

You Will:

• Proactively identify HR solutions that align with business needs and drive organizational effectiveness.
• Partner closely with the people team and cross-functional stakeholders to implement and continuously refine people operational processes and services with a focus on scalability, simplicity, and employee experience.
• Maintain existing people operations process documents and recommend improvements.
• Serve as a consultant and trusted advisor on all HR matters, including talent management, employee relations, performance management, and organizational development.
• Foster positive employee relations by providing guidance, counseling, and support to managers and employees.
• Address employee concerns and disciplinary issues in a fair and consistent manner.
• Ensure compliance with local labor laws, regulations, and company policies.
• Support all aspects of HR compliance, including regular policy and document reviews, assisting with internal and external audits, and completing annual business surveys and EEO Reporting.
• Assist with policy writing or revisions as needed and ensure the organization’s People policies and procedures comply with federal, state, and local employment laws, and recommended best practices.
• Leverage people technology tools to create automations and efficiencies in day-to-day processes.
• Support and mentor members of the people operations team by sharing best practices and partnering to solve issues as they arise.
• Prepare regular HR reports and metrics to provide meaningful insights to management.

What We’re Looking For:

• At least 4 to 6 Years of professional experience in People Operations or Human Resources function.
• Knowledge of HR best practices, employment laws, and regulations.
• Strong proficiency in HRIS systems such as Oracle HCM or Workday.
• Strong proficiency in Microsoft Excel and MS Office suite.
• Experience managing leave benefits preferred.

Preferred Qualifications:

• Demonstrated experience in employee relations, performance management, talent management, and organizational development.
• Excellent interpersonal and communication skills, with the ability to build effective relationships at all levels of the organization.
• Solid analytical and problem-solving skills with a strategic mindset.
• Strong time management, attention to detail, and reliability.
• Proven ability to navigate complex and/or ambiguous systems
• Proven ability to work independently, manage multiple priorities simultaneously.

This is a remote role with a preference for candidates based in the East Coast. The HQ for MCG Health is based in Seattle, WA.

Pay Range: $80,500 - $112,770

Other compensation: Bonus Eligible

Perks & Benefits:

💻 Remote work

🩺 Medical, dental, vision, life, and disability insurance

📈 401K retirement plan; flexible spending and health savings account

🏝️ 15 days of paid time off + additional front-loaded personal days

🏖️ 14 company-recognized holidays + paid volunteer days

👶 8 weeks of paid parental leave + 10 weeks of paid bonding leave

🌈 LGBTQ+ Health Services

🐶 Pet insurance

📣 Check out more of our benefits here:https://www.mcg.com/about/careers/benefits/

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees’ unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provideaccommodationsfor individuals. Please let us know if you require any support.