Remote Senior Relationship Manager

Summary

Join The Adaptavist Group as a Senior Relationship Manager and support the Lead as a regional interface between The Adaptavist Group and Atlassian. You will build and nurture relationships, enable channel sales motion, ensure outstanding partner service, and foster innovation.

Requirements

• Excellent organizational, prioritization and interpersonal skills with the ability to interact with others and senior management
• An ability to think innovatively and creatively
• Proven experience in supporting strategic partnerships
• Ability to navigate difficult conversations, solve complex problems, and effectively scale initiatives across a large organization and distributed teams
• Excellent communication skills, with the ability to engage in high-level strategic discussions as well as drive tactical initiatives
• Proactive, sales-oriented, and customer-focused mindset, with an entrepreneurial spirit and the ability to work across multiple teams
• Capable of using strong influence and negotiation skills to effectively persuade stakeholders, fostering the adoption of new ideas, acceptance of viewpoints, and proactive action-taking to drive desired outcomes
• Able to establish working relationships with key leaders and stakeholders within both The Adaptavist Group and Atlassian

Responsibilities

• Co-lead the regional (UK/I or DACH) Atlassian relationship strategy
• Establish and maintain trusted relationships between the Business Development and Account Management teams as well the Atlassian - EA’s
• Influence change within Adaptavist towards building the Atlassian partnership and individual relationships
• Provide prompt and accurate responses to inquiries from Atlassian, identifying and coordinating the necessary Adaptavist resources to meet their needs
• Enable cross-sell campaigns within existing accounts, working closely with practice leads in areas such as Agile, ITSM, and Cloud
• Manage partnership interactions, including social engagement, online participation, and in-person events
• Actively participate in Atlassian Community Events (ACEs) to represent Adaptavist and strengthen relationships
• Create co-sell motions and campaign ideas with Atlassian, ensuring a powerful partnership that drives greater attendance and engagement at events
• Keep Atlassian stakeholders informed and engaged through regular communication
• Facilitate communication within strategic accounts between Atlassian and Adaptavist Account Managers by ensuring regular cadences are in place
• Collaborate with the Team Lead, Relationships Managers and Atlassian to identify leads and greenfield opportunities to help grow
• Lead regular cadences between the business development, account management and Atlassian EAs to help identify collaboration and relationships between prospective clients in a proactive way

Preferred Qualifications

• Fluent in both spoken and written English; proficiency in French, German, Spanish, Italian or Dutch would be a valuable asset
• Mentorship and coaching experience of peers