Social Media Manager

Summary

Join a creative agency that's on the cutting edge of social media, working with strong brands like e.l.f., Netflix, and Amazon. As a Content Strategist, drive efficiency and effectiveness across multiple social media channels for one brand, collaborating with account management, creative, data, and production teams.

Requirements

• 3-5 years of client-facing social media management for a brand with multiple product handles and/or strategy experience in a creative agency setting
• Extensive experience managing social media channels
• Strong experience in ideation and execution of different strategic approaches
• Experience with and interest in TikTok, Instagram, Facebook, X, and Threads
• Experience creating stories, carousels, or static content for different platforms
• Experience with data, analytics and content reporting
• Strong copywriting and ideation skills
• Passion for delighting clients and going above & beyond
• Super organized, able to manage a ton of things simultaneously
• Comfort in a fast paced sometimes unstructured working environment
• Leadership ability, able to guide and empower the team to achieve goals
• Experience with Adobe Creative Suite is a plus
• A self-starter with a finger on the pulse of new innovations and opportunities
• Proactive

Responsibilities

• Drive efficiency, effectiveness, and creative impact across multiple social media channels for one brand
• Work collaboratively and cross-functionally with account management, creative, data, and production teams to develop and execute holistic social media content plans
• Supervise the day-to-day flow of social content across all touchpoints and platforms
• Develop brand and content strategies that meet the goals of the brand
• Understand and optimize content calendars for brands' social media channels to support 'always on' evergreen content and timely, campaigns needs
• Help advise and monitor social and community management tactics for key product launches, events, activations and help create proactive crisis management programs
• Monitor content performance and develop weekly, monthly and contribute to quarterly analytics reports in order to identify & provide key insights, recommendations and track against KPIs
• Work with the data team to develop, present, and optimize weekly and monthly reports
• Identify trending opportunities and cultural moments for the brand to partake in on a daily and weekly basis
• Partner with the creative team to ideate on fun, relevant content that ladders up to clients' overarching social/channel strategies
• Support content creation to ensure delivery in a prioritized, timely manner while proactively finding opportunities and efficiencies to maximize content opportunities
• Regularly analyze the competition and other best-in-class brands to inspire new ideas and executions – especially in new platform innovations
• Extend Movers+Shakers position as an industry-thought leader with your insights and analytics
• Manage, mentor and guide Community Managers and peers in constantly raising the bar and pushing boundaries